This privacy policy (“Privacy Policy”) applies to your use of the www.meridianmassagespa.com website (“website”), which is owned and operated by Meridian Massage Spa (“Meridian Massage Spa,” “we,” “our,” or “us”). Your privacy and security are important to us. Please read this Privacy Policy carefully to understand how we collect, use, and protect the personal information you provide. We will not share your personal information with anyone except as described in this Privacy Policy. We may make changes to this Privacy Policy from time to time, so please check back periodically. 

1. What Information We Collect from You

1.1   Personal Information vs. Non-Personal Information

Our primary goal in collecting information is to provide you with an efficient and personalized experience while using the website. We collect two types of information: Personal Information and Non-Personal Information.

Personal Information refers to details that can identify you or be used to contact or locate you, such as your name, credit card number, mailing and email address, and phone number. We may collect Personal Information when you make purchases, join our mailing list, fill out surveys, request consultations, or enter promotions. This may also include information about your skin and health history, such as age, gender, allergies, medication use, and health concerns when completing consultations or questionnaires. If you purchase a gift card, we may collect the name and contact details of the recipient.

Non-Personal Information refers to details that do not identify you personally, such as demographic data, web pages visited, or products of interest. This data may be collected through automated technologies or when you interact with the Website.

1.2   Accessing and Updating Your Personal Information

You can review, update, or correct your Personal Information by emailing us at info@meridianmassagespa.com. Upon written request, we can delete your Personal Information from our database; however, one copy may be retained for legal or archival purposes. We may use any contact information you provide during incomplete or canceled transactions as outlined in this policy.

1.3   Information Collected Through Technology

We and our third-party service providers may collect information about how you use the Website, including your IP address, browser type, and pages viewed. This may involve technologies such as:

Cookies: Small data files stored on your device to improve your experience. These do not typically contain Personal Information, but they help personalize your experience and may be combined with other collected information.

IP Address: Logged automatically when you access the Website, though not personally identifiable alone.

Web Beacons: Small data elements used to track activity on our website or emails, such as opening an email or clicking a link.

2. Use and Disclosure of Personal Information

2.1 User-Generated Content

If you provide testimonials, photos, or other feedback (“Content”), we may collect your name and email address along with this Content. By submitting Content, you allow us to use it for marketing, advertising, or other purposes, including reproduction, publication, and translation, without compensation.

2.2 Sharing Personal Information

General Rule: We do not sell, trade, or rent your Personal Information. It may be shared with our affiliates only for the purposes permitted by this policy.

Service Providers: We may share your Personal Information with third-party service providers for services such as Website management, payment processing, and order fulfillment. These providers may only use your information as needed to perform their services.

Marketing Partners: We may share Non-Personal Information with marketing partners to help us target future campaigns and improve our reporting. This may include using tracking technologies like web beacons to monitor your activity on our website.

Legal Requirements: We may share Personal Information if required by law, such as to comply with a subpoena or cooperate with law enforcement.

Business Transfers: If Meridian Massage Spa is acquired or merged, your Personal Information may be transferred to the new entity, subject to this Privacy Policy.

3. Opting Out

You may opt out of promotional emails or third-party disclosures by following the instructions in any email you receive from us. However, removing yourself from the email list will not automatically remove you from our postal mailing list. To be removed entirely, contact our office directly.

4. Safeguarding Your Personal Information

4.1 Security Measures

We use SSL (Secure Sockets Layer) technology to ensure secure transactions and protect your Personal Information. However, data transmitted over the Internet cannot be guaranteed as completely secure. You acknowledge that we are not responsible for any intercepted information sent over the Internet.

4.2 Protecting Your Own Information

You are responsible for keeping your account details confidential. The Website may contain links to other websites that operate under their own privacy policies. We are not responsible for the privacy practices or content of these external websites.

5. General

5.1 Changes to the Privacy Policy

This Privacy Policy is effective as of the date listed below. We may modify or update it from time to time. Continued use of the Website after changes are posted indicates your acceptance of the revised Privacy Policy.

5.2 Minors

Our website is not intended for use by children under 13, and we do not knowingly collect information from children. If we learn that we have inadvertently collected such information, we will delete it unless the parent consents to retaining it.

6. Contact Us

If you have any questions about this Privacy Policy, please send an email to info@meridianmassagespa.com.